Privacy Policy
This Privacy Policy describes how INK&Co. collects and processes personal data obtained via cookies on its website, www.inkandco.co.za and specifically, the website “contact us” form. This in accordance with local and international privacy laws including PoPI and GDPR.
Definitions
For the purposes of this Privacy Policy:
INK&Co. (referred to as either "INK&Co.", "We", "Us" or "Our" in this Privacy Policy) refers to INK&Co. PTY (Ltd), 71 Mountain Road, Golden Acre, Somerset West, Cape Town, 7130. For more information, please visit: https://www.inkandco.co.za/about-us
PoPI refers to South African/local personal data protection regulation; Protection of Personal Information Act No. 4 2013. For more information, please visit: https://www.gov.za/documents/protection-personal-information-act (Downloadable: 3706726-11act4of2013popi.pdf)
GDPR refers to international personal data protection regulation; General Data Protection Regulation Act. For more information, please visit: https://gdpr.eu/
Cookies refers to small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Device means any device that can access the website such as a computer, a mobile phone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service Provider means any natural or legal person who processes the data on behalf of INK&Co. It refers to third-party companies or individuals employed by INK&Co. to facilitate the website on behalf of INK&Co., to perform services related to the website or to assist INK&Co. in analysing how the website is used.
Usage Data refers to data collected automatically, either generated using the website or from the website infrastructure itself (for example, the duration of a page visit).
Website refers to INK&Co., accessible from https://www.inkandco.co.za/
You (referred to as either “You” or “Your”) refers the individual accessing or using the website, or INK&Co., or other legal entity on behalf of which such individual is accessing or using the website, as applicable.
Account means a unique account created for You to access our website or parts of our services.
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
Data Processor means any natural or legal person who processes the data on behalf of the Data Controller.
Data Subject is any living individual who is using our website and is the subject of Personal Data.
1. Principles for processing personal data
Our principles for processing personal data are:
· Fairness and lawfulness.
o When we process personal data, the individual rights of the Data Subjects must be protected. All personal data must be collected and processed in a legal and fair manner.
· Restricted to a specific purpose.
o The personal data of Data Subject is only processed for specific purposes.
· Transparency.
o The Data Subject must be informed of how his/her data is being collected, processed, and used.
2. What personal data we collect and process
INK&Co. collects different types of personal data for various purposes. Personal Data may include, but is not limited to:
· Email address
· First name and last name
· Phone number
· Address, State, Province, ZIP/Postal code, City
· Employment information
3. How we use the personal data
INK&Co. uses the collected personal data predominately for contact and reciprocal contact purposes, however other purposes could include, but not be limited to, the following:
· To manage Your requests: To attend and manage Your requests to Us.
· To provide and maintain our services, including to monitor the usage of our website.
· To manage Your account. The development, compliance and undertaking of an agreed upon scope of work and service level agreement contract for services You have retained from INK&Co.
· To contact You, by email, telephone calls, SMS, or other equivalent forms of electronic communication related to the contracted services.
· To provide You with news, including but not limited to notifying You about changes to our services, pricing structures and team, etc.
· For other purposes. We may use Your information for other purposes, such as data analysis, identifying usage trends, and evaluate and improve our website and services.
4. Legal basis for collecting and processing personal data
INK&Co.’s legal basis for collecting and using the personal data described in this Privacy Policy depends on the personal data collected and the specific context in which we collect the information:
· INK&Co. needs to perform a contract with You.
· You have given INK&Co. permission to do so.
· Processing Your Personal Data is in INK&Co.’s legitimate interests.
· INK&Co. needs to comply with laws and regulations.
· We are entitled to use or disclose Your Personal Data if such use or disclosure is required in order to comply with any applicable law, subpoena, order of court or legal process served on us, or to protect and defend our rights or property.
· In the event of a fraudulent online payment, INK&Co. is entitled to disclose relevant personal information for criminal investigation purposes or in line with any other legal obligation for disclosure of the personal information which may be required of it.
4.1. Data Collector Responsibilities:
INK&Co. will not, without Your express consent:
· Use Your personal information for any purpose other than the afore mention use in section 4 above.
· INK&Co. will not disclose Your personal information, without Your explicit consent to the following:
To our employees and/or third-party service providers who assist us to interact with You via our website, email, or any other method.
To law enforcement, government officials, fraud detection agencies or other third parties except when we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report or support the investigation into suspected illegal activity, or to investigate violations of these Terms and Conditions.
To our service providers (under contract with us) who help with parts of our business operations (fraud prevention, marketing, technology services etc). However, our contracts dictate that these service providers may only use Your information in connection with the services they perform for us and not for their own benefit.
5. Retention of personal data
INK&Co. will retain Your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. INK&Co. will retain and use Your information to the extent necessary to comply with our legal obligations, resolve disputes, conclude services, and enforce our policies.
6. Data protection rights
You as an individual have certain data protection rights.
If You wish to be informed what personal data we hold about You and if You want it to be removed from our systems, please contact us by going to: https://www.inkandco.co.za/contactus
6.1. In certain circumstances, You have the following data protection rights:
· The right of rectification.
· The right to object.
· The right of restriction.
· The right to data portability.
· The right to withdraw consent.
· The right to access, update or to delete the information we have on You.
6.2. Responsibility of the Data Subject
By using our services, You agree to adhere to the regulations and laws regarding personal information. By doing so You agree to undertake the following list, but not limited to, of responsibilities:
· Should Your personal information change, please inform us and provide us with updates to Your personal information as soon as reasonably possible to enable us to update Your personal information.
· You may choose to provide additional personal information to us, in which event You agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent Your affiliation with anyone or anything.
Security of Your Personal Data
The security of Your Personal Data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
Contacting Us
If You have any questions about this Privacy Policy, the practices of our website, You can contact us:
71 Mountain Road
Golden Acre
Somerset West
Cape Town
Effective Date
This privacy policy was last updated on 31 August 2025.